Privacy

Effective Date: 28/08/2023‍

Thank you for using Noon, a Software-as-a-Service (SaaS) application created by Noon at Work B.V. ("Noon," "we," "us," or "our"). At Noon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect through the use of our web application and related services. By accessing or using Noon, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

When you register for an account or use Noon, we may collect personal information you voluntarily provide, such as your name, email address, company information, and any other information you choose to provide. Please note that by logging in to Noon or connecting Noon with Slack, you grant Noon access to information contained within your Slack profile and Slack workspaces including but not limited to: your name, email address, profile picture, Slack workspace memberships, and names of Slack workspaces you belong to and those of your teammates.

1.2. Information Collected Automatically:

We may collect certain information automatically when you use Noon, including your IP address, device information, browser type, operating system, usage data, and other information related to your interactions with Noon.

1.3. Integration with Slack

If you choose to integrate Noon with your Slack account, we may collect certain information from your Slack account, such as your Slack username and email address. We only collect this information with your explicit consent.

2. Use of Information

2.1. Provide and Improve Services

We use the information we collect to provide and improve Noon, including personalizing your experience, responding to your inquiries and requests, analyzing usage patterns, and enhancing the functionality and performance of our services.

2.2. Communications

We may use your contact information to communicate with you about Noon updates, new features, promotional offers, and other relevant information. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

2.3. Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and the rights of others.

3. Sharing of Information

3.1. Service Providers

We may share your information with trusted third-party service providers that assist us in operating, analyzing, improving, and securing Noon. These service providers are contractually obligated to handle your information securely and only use it for the purposes specified by us.

3.2. Integration Partners

If you choose to integrate Noon with third-party applications, such as Slack, we may share your information with these integration partners to facilitate the integration and provide the requested services. We encourage you to review the privacy policies of these integration partners to understand how they handle your information.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on Noon's website of any change in ownership or use of your personal information.

3.4. Legal Disclosures

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your personal information, please contact us using the contact information provided at the end of this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your information and strive to maintain the confidentiality and integrity of the information we collect. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have certain rights under applicable data protection laws, including:

6.1. Right to Access

You have the right to access the personal information we hold about you.

6.2. Right to Rectification

You have the right to request the correction of inaccurate or incomplete personal information.

6.3. Right to Erasure

You have the right to request the deletion of your personal information under certain circumstances.

6.4. Right to Restriction

You have the right to request the restriction of processing of your personal information under certain circumstances.

6.5. Right to Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6.6. Right to Object

You have the right to object to the processing of your personal information under certain circumstances, including direct marketing purposes.To exercise your rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the contact information provided at the end of this Privacy Policy.

7. Third-Party Websites and Services

Noon may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services, and we encourage you to review the privacy policies of those websites or services before providing any personal information.

8. Data Subprocessors

Noon utilizes the services of various third-party data subprocessors to assist in providing and improving our services. These subprocessors may have access to and process personal information in connection with their services. We have entered into data processing agreements with these subprocessors to ensure the protection and security of your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The following is a list of the subprocessors we currently engage:

8.1. Vercel

Vercel is a cloud platform that we use for hosting and deploying our web application. They may have access to personal information to the extent necessary for providing hosting and infrastructure services.

8.2. Stripe

Stripe is a payment processing service that we use to facilitate subscription payments and transactions within Noon. They may have access to personal information related to payment processing, such as billing information and transaction details.

8.3. PlanetScale

PlanetScale is a database service that we use for storing and managing certain data within Noon. They may have access to personal information to the extent necessary for providing database hosting and management services.

8.4. Intercom

Intercom is a customer communication and support platform that we use to facilitate communication with our users. They may have access to personal information related to user support interactions and communications.

8.5. Slack

Slack is a chat and collaboration platform that we integrate with Noon. If you choose to integrate Noon with Slack, certain personal information, such as Slack usernames and email addresses, may be shared with Slack for the purpose of facilitating the integration and providing the requested services.

8.6. June

June.so is a product analytics tool that we use to analyze user behavior and gather insights to improve Noon's features and functionality. They may have access to personal information to the extent necessary for providing analytics and reporting services.

8.7. Segment

Segment is a customer data platform that we use to collect, analyze, and manage user data. They may have access to personal information to the extent necessary for providing data collection, analysis, and management services.

8.8. Metabase

Metabase is a business intelligence tool that we use for data visualization and reporting purposes. They may have access to personal information to the extent necessary for providing data visualization and reporting services.

8.9. Hotjar

Hotjar is a website analytics and user feedback tool that we use to understand user interactions and improve the user experience. They may have access to personal information to the extent necessary for providing analytics and feedback services.

8.10. Webflow

Webflow is a web design and hosting platform that we use for building and maintaining portions of the Noon website. They may have access to personal information related to website usage and interactions.

Please note that while we take steps to ensure the appropriate protection of your personal information, these subprocessors may have their own privacy policies and practices. We recommend reviewing their respective privacy policies to understand how they handle your personal information.

We regularly assess the subprocessors we engage to ensure their compliance with applicable data protection laws. By using Noon, you consent to the engagement of these subprocessors as described above.

If you have any questions or concerns regarding our subprocessors or their handling of personal information, please contact us using the contact information provided in the "Contact Us" section of our Privacy Policy.

8.11. Microsoft Azure OpenAI

Microsoft Azure OpenAI is a cloud computing and artificial intelligence service platform that we utilize to enhance our data processing and AI capabilities. They may have access to personal information to the extent necessary for provisioning, maintaining, and optimizing these technological services. For more information on how we use your data with generative AI technology, see Section 9 of this privacy policy.

8.12. Inngest

Inngest is a developer platform designed for the seamless construction of dependable workflows without the need for managing infrastructure. We utilize Inngest to enhance our software development processes, ensuring that background tasks and workflows are executed efficiently and reliably. They may have access to personal information to the extent necessary for facilitating and optimizing our workflow processes.

9. Use of Data for Training Generative AI

At Noon we prioritize the privacy and trust of our users. This section outlines our practices concerning the utilization of data for training generative artificial intelligence (AI) models.

9.1. No Training of Third-Party Models on User Input

We want to make it explicitly clear to our users that we do not make available any user data to train, retrain, or improve any third-party generative AI models. Your individual data remains confidential and will never be utilized as part of our AI model's training dataset or for any related purpose.

9.2. Generative AI Infrastructure

Our generative AI capabilities and associated infrastructure are exclusively located within the European Union. This ensures that all operations align with the General Data Protection Regulation (GDPR) requirements. We are committed to upholding the highest standards of data protection and privacy as outlined by the EU.If you have any questions or concerns regarding our practices related to generative AI or any other aspect of our Privacy Policy, please feel free to contact us at hello@noon.work.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on Noon's website or through other communication channels. We encourage you to review this Privacy Policy periodically for the most up-to-date information about our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Noon at Work B.V.
Stationsplein 45
3013 AK Rotterdam
The Netherlands

Email: hello@noon.work

Thank you for reading our Privacy Policy.

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